Part-Time Teller & Customer Experience Pro

Fifth Third Bank, N.A.; Grand Haven (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank, N.A. is seeking a part-time CSR/Teller in Grand Haven, MI. The role emphasizes providing excellent customer service, cash handling, and referrals to bankers for consultative conversations.

Your duties include maintaining policy-based operations, resolving customer inquiries, and upholding our code of ethics while supporting a positive banking experience for the community.

Qualifications

• High school diploma/GED.
• Work involves extensive cash handling.
• Work involves contact with the public, adhere to dress code guidelines.
• Must have the ability to interact comfortably and confidently with the public.
• Position requires knowledge of retail policies and procedures, to perform the essential duties.
• Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
• Demonstrate the company’s core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
• Need to have flexibility in scheduling.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Handle customer inquiries and issues with timely follow-up.
• Maintain knowledge of bank policies and procedures and stay up-to-date on changes.
• Balance cash and maintain accurate records; resolve outages with assistance as needed.
• Refer customers to bankers and partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Retail policies

Judgment & problem solving

Flexibility in scheduling

Integrity & ethics

Education

HS diploma

Job description

Fifth Third Bank, N.A. is seeking a part-time CSR/Teller in Grand Haven, MI. The role emphasizes providing excellent customer service, cash handling, and referrals to bankers for consultative conversations.

Your duties include maintaining policy-based operations, resolving customer inquiries, and upholding our code of ethics while supporting a positive banking experience for the community.