Part-Time Banking Teller & Customer Advocate

Fifth Third; Big Rapids, Northern (MI, KY); Hybrid; USD 12,000 - 21,000; Part time

Job summary

Fifth Third Bank, National Association in Big Rapids, MI is seeking a part-time CSR/Teller to deliver friendly, accurate service and help customers meet their financial needs.

You will handle daily cash transactions, follow bank policies, refer customers for consultative conversations, and participate in a team that maintains a secure, positive banking experience.

The role emphasizes reliability, confidentiality, and a strong work ethic within a supportive, inclusive culture.

Qualifications

• High school diploma or GED required.
• Strong cash handling and numeracy skills.
• Ability to provide genuine, customer-focused service.

Responsibilities

• Deepen customer relationships by listening to needs and guiding them to appropriate banking solutions.
• Follow up on customer questions and resolve issues promptly.
• Maintain timely communication and confidentiality in handling customer information.
• Adhere to Bancorp Code of Conduct and bank policies.
• Perform daily office tasks and support platform team to ensure smooth operation.
• Maintain balancing records in line with policy and correct outages as needed.
• Handle customer problems professionally and refer complex cases to leaders as needed.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank, National Association in Big Rapids, MI is seeking a part-time CSR/Teller to deliver friendly, accurate service and help customers meet their financial needs.

You will handle daily cash transactions, follow bank policies, refer customers for consultative conversations, and participate in a team that maintains a secure, positive banking experience.

The role emphasizes reliability, confidentiality, and a strong work ethic within a supportive, inclusive culture.