Part-Time Teller & CSR - Flexible Scheduling

Fifth Third Bank, N.A.; Grand Rapids (MI); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

Fifth Third Bank, National Association in Grand Rapids, MI is seeking a part-time CSR/Teller to deliver exceptional customer service and handle routine cash transactions. You will refer customers to bankers for consultative conversations, while maintaining confidentiality and following bank policies.

Join a team that values trust, integrity, and teamwork. This role emphasizes accurate transaction processing, strong communication, and a customer-first approach in a busy retail banking environment.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Customer-facing experience in a retail or banking setting is desirable.
• Ability to take initiative and exercise sound judgment in problem resolution.
• Demonstrates Fifth Third core values: accountability, respect, integrity.

Responsibilities

• Deepen relationships with customers and guide them to appropriate banking solutions.
• Provide follow-up to customer questions and resolve issues.
• Maintain timely communication with customers and colleagues; protect confidentiality.
• Handle routine transactions and referrals to bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Retail policies

Decision making

Integrity & ethics

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank, National Association in Grand Rapids, MI is seeking a part-time CSR/Teller to deliver exceptional customer service and handle routine cash transactions. You will refer customers to bankers for consultative conversations, while maintaining confidentiality and following bank policies.

Join a team that values trust, integrity, and teamwork. This role emphasizes accurate transaction processing, strong communication, and a customer-first approach in a busy retail banking environment.