Part-Time Teller & Customer Care Specialist

Fifth Third Bank; Detroit (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller in Detroit, MI. The role focuses on delivering excellent customer service, processing transactions, and guiding customers to appropriate services within the retail banking network.

You will manage cash handling with accuracy, uphold bank policies, and refer customers for consultative conversations with bankers and partners. Ideal candidates will be comfortable engaging with the public, maintain professional appearance, and support the branch

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Ability to interact confidently with the public.
• Familiarity with retail policies and procedures.

Responsibilities

• Deepen relationships with customers and guide them to appropriate services.
• Provide prompt follow-up and clear communications.
• Maintain confidentiality and adhere to policy guidelines.
• Handle customer issues with professionalism and escalate when needed.
• Perform daily office tasks with accuracy and efficiency.
• Identify customer needs and refer to bankers or partners for consultations.

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller in Detroit, MI. The role focuses on delivering excellent customer service, processing transactions, and guiding customers to appropriate services within the retail banking network.

You will manage cash handling with accuracy, uphold bank policies, and refer customers for consultative conversations with bankers and partners. Ideal candidates will be comfortable engaging with the public, maintain professional appearance, and support the branch