Part-Time Banking Client Experience & Teller

Fifth Third Bank; Holland (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Fifth Third Bank in Holland, Michigan is seeking a part-time CSR/Teller to deliver friendly, accurate service for daily transactions and inquiries. You will resolve issues, maintain confidentiality, and adhere to bank policies while supporting a positive customer experience.

The role involves referring customers to partners for products, collaborating with team members, and adapting to a flexible schedule in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required.
• Strong cash handling and math skills.
• Professional image when dealing with customers in person.
• Ability to communicate clearly, both orally and in writing.
• Initiative and tact in resolving customer questions and problems.
• Team player with positive attitude and flexibility in scheduling.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Resolve customer issues following bank policies and procedures.
• Refer customers to business partners for bank products and services.
• Maintain confidentiality of customer information and follow risk policies.

Skills

Cash handling

Communication

Professional image

Interpersonal skills

Initiative

Teamwork

Reading & writing

Flex scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Holland, Michigan is seeking a part-time CSR/Teller to deliver friendly, accurate service for daily transactions and inquiries. You will resolve issues, maintain confidentiality, and adhere to bank policies while supporting a positive customer experience.

The role involves referring customers to partners for products, collaborating with team members, and adapting to a flexible schedule in a fast-paced retail banking environment.