Part-Time Support Lead - Elevate Customer Experience

Five Below; Seneca (SC); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Benefits site

Job summary

Five Below in Seneca, SC is seeking a Support Lead (Part Time) to train crew on the BEST customer service experience and oversee daily store operations. The role includes managing opening/closing, cash handling, and ensuring a smooth daily operation while delivering outstanding guest service.

Ideal candidates bring a high school diploma (college experience preferred) and at least 1 year of management experience, with strong verbal and written communication and the ability to multitask and stay

Qualifications

• High school graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task; creative thinking; remain calm under pressure.

Responsibilities

• Trains crew on the BEST customer service experience and ensures fast, friendly checkout.
• Oversees daily store activities and ensures staff perform duties effectively with great service.
• Assists with receiving, unpacking, and organizing new stock for quick placement on sales floor.
• Acts as Manager on Duty, responsible for store operations, staff, and urgent issues.
• Manages opening/closing, cash handling, alarms, and daily store readiness.
• Supports onboarding and training on store policies, product knowledge, and procedures.
• Drives sales by optimizing merchandising, staff performance, and customer service.
• Partners with store leadership on merchandising and recovery; maintains store upkeep.

Skills

Communication

Leadership

Multitasking

Creativity

Calm under pressure

Education

High school or equivalent

College experience preferred

Job description

Five Below in Seneca, SC is seeking a Support Lead (Part Time) to train crew on the BEST customer service experience and oversee daily store operations. The role includes managing opening/closing, cash handling, and ensuring a smooth daily operation while delivering outstanding guest service.

Ideal candidates bring a high school diploma (college experience preferred) and at least 1 year of management experience, with strong verbal and written communication and the ability to multitask and stay