Part-Time Support Lead: Elevate Customer Experience

Five Below; New Bern (NC); On-site; USD 15,000 - 19,000; Part time

Job summary

Five Below in New Bern, NC is seeking a part-time Support Lead to supervise store operations and drive excellent customer service. You will guide crew, open/close the store, and support onboarding and training while ensuring merchandise is organized and properly displayed.

The role requires strong communication, multitasking, and the ability to adapt to a fast-paced environment. Join a team focused on providing an engaging, high-energy shopping experience for guests.

Qualifications

• High School diploma or equivalent; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Oversee store associates' daily activities and ensure top customer service.
• Assist with receiving, unpacking, and stocking shelves.
• Act as Manager on Duty when needed; handle store operations and staff.
• Open/close the store, secure cash, set alarms.
• Support onboarding and training of associates.
• Drive store sales and manage expenses through merchandising and efficiency.
• Maintain store cleanliness and stockroom organization.

Skills

Verbal and written communication

Multitasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in New Bern, NC is seeking a part-time Support Lead to supervise store operations and drive excellent customer service. You will guide crew, open/close the store, and support onboarding and training while ensuring merchandise is organized and properly displayed.

The role requires strong communication, multitasking, and the ability to adapt to a fast-paced environment. Join a team focused on providing an engaging, high-energy shopping experience for guests.