Support Lead: Elevate Customer Experience (Part-Time)

Five Below, Inc.; Athens (GA); On-site; USD 13,069 - 18,614; Part time

Job summary

Five Below, Inc. in Athens, GA is seeking a Part-Time Support Lead to oversee store operations and lead a team of crew members while delivering the BEST customer service experience. The role includes training, opening/closing duties, and safeguarding cash and alarms.

The role requires a High School diploma or equivalent, with college experience preferred and at least 1 year of management experience. Flexible schedule and strong communication skills are essential.

Qualifications

• HS graduate or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Oversee daily activities of store associates and ensure customer service.
• Train crew on the BEST customer service experience.
• Assist with receiving, stocking, and merchandising.
• Act as Manager on Duty and handle store operations.
• Open or close the store, secure cash, and set alarms.
• Support onboarding and ongoing training of associates.
• Drive sales and manage expenses through merchandising and service.

Skills

Management experience

Verbal communication

Written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below, Inc. in Athens, GA is seeking a Part-Time Support Lead to oversee store operations and lead a team of crew members while delivering the BEST customer service experience. The role includes training, opening/closing duties, and safeguarding cash and alarms.

The role requires a High School diploma or equivalent, with college experience preferred and at least 1 year of management experience. Flexible schedule and strong communication skills are essential.