Part-Time Student Affairs Support Specialist

WCTC Corporate Training Center; City of Pewaukee (WI); On-site; USD 16,531 - 24,796; Part time

Job summary

WCTC Corporate Training Center seeks a part-time Student Affairs Associate to provide front-dop desk support for students and guests from pre-enrollment to graduation. You will handle inquiries, scheduling, payments, and navigation of college systems with a focus on privacy and accuracy.

You will work within the Registration department, assisting with student records, enrollment steps, and campus resources while supporting team priorities and events. Hours are flexible, up to 18 per week.

Qualifications

• Knowledge of office practices, procedures, and equipment.
• Effective communication with students, the public, and staff.
• Team player and able to work independently.
• Typing speed 35+ words per minute.
• Familiarity with word processing, spreadsheets, chat systems, and email.
• Courteous, respectful, and tactful in diverse situations.
• Detail-oriented with strong multi-tasking and problem-solving abilities.

Responsibilities

• Create a welcoming environment and deliver excellent customer service via phone, email, text, and other channels.
• Process payments and answer basic fee questions; reconcile cash drawers.
• Support daily student affairs workflows and help prioritize tasks.
• Assist students with registration, adds/drops/withdrawals, admissions, and payments.
• Help students access campus resources and navigate college systems.
• Inform and instruct students on course registration, FAFSA, transcripts, and billing.
• Represent the one-stop shop at events as needed.
• Collaborate with college staff to ensure a positive student experience.
• Provide accurate information related to student affairs functions.
• Participate in assignments and special projects.

Skills

Office procedures

Customer service

Communication

Typing 35 wpm

Computer software

Professionalism

Attention to detail

Education

High school diploma + some college

Associate’s degree preferred

Job description

WCTC Corporate Training Center seeks a part-time Student Affairs Associate to provide front-dop desk support for students and guests from pre-enrollment to graduation. You will handle inquiries, scheduling, payments, and navigation of college systems with a focus on privacy and accuracy.

You will work within the Registration department, assisting with student records, enrollment steps, and campus resources while supporting team priorities and events. Hours are flexible, up to 18 per week.