Student Services Front Desk Specialist - Part-Time

Northampton Community College; Bethlehem (Northampton County); On-site; USD 17,000 - 25,000; Part time

Job summary

Northampton Community College's One-Stop Student Services unit seeks a Part-Time Office Assistant to provide front-line support for students, staff, and visitors. You will handle inquiries related to admissions, registration, financial aid, billing, and advising, while assisting with enrollment tasks and record-keeping.

Under supervision, you will maintain accurate student logs, perform clerical duties, and coordinate with various departments.

Qualifications

• Front-desk or student services experience preferred.
• Proficient in Word, Excel, and Outlook; familiarity with SIS is a plus.
• Excellent written and verbal communication; high level of professionalism and confidentiality.

Responsibilities

• Provide in-person and phone-based assistance to students on admissions, registration, financial aid, billing, and advising.
• Access student records to respond to inquiries and facilitate service resolutions.
• Direct students to appropriate departments and resources as needed.
• Respond to calls, emails, and service requests in a professional and timely manner.
• Assist with front desk operations including student check-in, form processing, and document collection.
• Support digital filing and document scanning procedures.
• Operate general office equipment such as copiers, scanners, and multi-line phones.
• Maintain logs of student interactions and outcomes.
• Perform other clerical and administrative tasks as assigned.

Skills

Microsoft Office Suite

Data entry

Interpersonal skills

Bilingual

Education

High school diploma

Associate degree preferred

Tools

Student Information System

Copiers & scanners

Job description

Northampton Community College's One-Stop Student Services unit seeks a Part-Time Office Assistant to provide front-line support for students, staff, and visitors. You will handle inquiries related to admissions, registration, financial aid, billing, and advising, while assisting with enrollment tasks and record-keeping.

Under supervision, you will maintain accurate student logs, perform clerical duties, and coordinate with various departments.