Part-Time Student Services Front Desk Specialist

Northampton Community College; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Northampton Community College is seeking a Part-Time Office Assistant in the One-Stop Student Services team. You will provide front-line assistance to students, staff, and visitors, helping with enrollment services and routine office tasks.

Under supervision, you will respond to inquiries about admissions, registration, financial aid, and advising, while maintaining accurate logs and supporting document processing.

Qualifications

• High school diploma required; associate degree preferred.
• Proficient with Microsoft Office; basic data entry skills.
• Excellent written and verbal communication skills.
• Ability to handle confidential information and manage multiple tasks.

Responsibilities

• Provide front-line assistance to students, staff, and visitors.
• Respond to inquiries related to admissions, registration, financial aid, billing, and advising.
• Access student records to respond accurately to inquiries.
• Direct students to appropriate departments and resources.
• Assist with front desk operations including check-in and form processing.
• Support digital filing and document scanning.
• Operate office equipment and maintain logs of interactions.
• Perform other clerical tasks as assigned.

Skills

Microsoft Office

Data entry

Interpersonal communication

Organizational skills

Professionalism

Policies and procedures

Teamwork

Bilingual preferred

Education

High school diploma

Associate degree preferred

Tools

Student information systems

Job description

Northampton Community College is seeking a Part-Time Office Assistant in the One-Stop Student Services team. You will provide front-line assistance to students, staff, and visitors, helping with enrollment services and routine office tasks.

Under supervision, you will respond to inquiries about admissions, registration, financial aid, and advising, while maintaining accurate logs and supporting document processing.