Part-Time Store Supervisor — Customer-First Leader

Barnes & Noble Education; Siloam Springs (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

DailyPay

Sick time accrual

Employee discounts

401(k) plan eligibility

Valuable experience

Job summary

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily campus store operations, deliver an exceptional customer experience, and support the store leadership team in meeting priorities. The role emphasizes teamwork, coaching, and hands-on leadership to sustain a welcoming retail environment for students, faculty, and alumni.

The position requires 18+ years of age, a high school diploma or GED, and 2+ years of retail experience.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Ability to coach, motivate, and provide direction to team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to work varying schedules on a weekly basis year-round, including evenings, weekends, holidays, and peak periods.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support daily store operations by assisting with opening/closing responsibilities and acting as Manager-on-Duty when assigned.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and ensuring priorities are met.
• Maintain knowledge of all store departments to assist customers and meet business needs across the store.
• Resolve customer questions and concerns with professionalism and escalate when appropriate.
• Assist with onboarding and training of new team members and reinforce company policies and standards.
• Assist with merchandising, inventory, replenishment, and POS transactions to maintain a ready store and meet goals.
• Promote standards by supporting safety, loss prevention, and a clean, organized environment.
• Foster a clean, safe store environment by modeling operational excellence and store standards.

Skills

Customer service

Coaching

Leadership

Communication

Problem solving

Education

High School Diploma or GED

Job description

Barnes & Noble College is seeking a Part-Time Supervisor to lead daily campus store operations, deliver an exceptional customer experience, and support the store leadership team in meeting priorities. The role emphasizes teamwork, coaching, and hands-on leadership to sustain a welcoming retail environment for students, faculty, and alumni.

The position requires 18+ years of age, a high school diploma or GED, and 2+ years of retail experience.