Part-Time Floor Supervisor — Customer Service Leader

Barnes & Noble Education, Inc.; Ann Arbor (MI); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k eligibility

Commuter Benefits

Job summary

Barnes & Noble College is seeking a part-time Supervisor to lead a department or satellite location with a focus on exceptional customer service and operational excellence. The role involves coaching staff, ensuring proper merchandising, and supporting management in daily store activities.

The position requires 2+ years in retail, 18+ years old, and a HS diploma/GED. It emphasizes flexible scheduling including evenings and weekends, with benefits such as daily pay options and employee discounts.

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.

Responsibilities

• Coach and model Wow customer service on the sales floor.
• Train and oversee daily work of team members in one or more departments.
• Ensure department and store operations are maintained and merchandised.
• Assist in processing sales transactions and daily store duties.
• Act as Manager-on-Duty in the absence of the manager or at satellite locations.

Skills

Outstanding customer service

Communication

Problem solving

Interpersonal skills

Education

HS diploma or GED

Job description

Barnes & Noble College is seeking a part-time Supervisor to lead a department or satellite location with a focus on exceptional customer service and operational excellence. The role involves coaching staff, ensuring proper merchandising, and supporting management in daily store activities.

The position requires 2+ years in retail, 18+ years old, and a HS diploma/GED. It emphasizes flexible scheduling including evenings and weekends, with benefits such as daily pay options and employee discounts.