Part-Time Store Leader: Drive Sales & Customer Delight

Minis; Phoenix (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Minis in Phoenix, AZ is seeking a Shift Leader to support daily store operations, train associates, and deliver exceptional customer service. You will help drive KPI attainment, manage cash handling, merchandising, and open/close duties while promoting the store’s membership program to build loyalty.

The role requires strong leadership, retail experience, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ years experience as keyholder, supervisor, or shift leader in retail.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Staff training

Customer engagement

Cash handling

POS systems

Merchandising

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

Minis in Phoenix, AZ is seeking a Shift Leader to support daily store operations, train associates, and deliver exceptional customer service. You will help drive KPI attainment, manage cash handling, merchandising, and open/close duties while promoting the store’s membership program to build loyalty.

The role requires strong leadership, retail experience, and the ability to multitask in a fast-paced environment.