Part-Time Staff: Student Services Assistant

Metropolitan-Community-College; Kansas City (MO); On-site; USD 33,000 - 45,000; Full time

Job summary

Metropolitan Community College is seeking pool-qualified staff to provide information and services to students and prospective students on enrollment processes, financial aid, career services, and counseling. The position involves clerical tasks, data entry, record-keeping, and support for department events and marketing efforts.

Applicants should be able to communicate effectively with a diverse community, work well with others, and handle various administrative duties with attention to detail.

Qualifications

• High School Diploma or GED required.
• Experience with office clerical tasks preferred.
• Strong oral and written communication skills are essential.

Responsibilities

• Provide basic information and services to students and prospective students regarding enrollment process, financial aid, career services, disability support, records and transcripts, or counseling.
• Maintain records, call sheets, forms, spreadsheets, and training and other documentation; enter and track student data related to test scores, activities, status, financial aid, scholarships, and other financial, general, and confidential information.
• Perform basic clerical duties to include maintaining supplies, reserving rooms, processing correspondence, preparing and distributing materials packets, and maintaining the calendar and scheduling appointments for all counselors in the department.
• Assist department staff with basic administrative duties, to include setting up and reserving rooms, distributing promotional materials, sending out invitations and reminders, registering students, and monitoring attendance, during special events and to facilitate related departmental operations.
• Highlight department events and programming using displays in campus showcase and bulletin boards by creating display and bulletin board items and other marketing materials in various formats.
• Perform other duties as assigned

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

POOL POSITION

Application materials for this position is accepted on an on-going basis due to increasing demand.

Incumbents provide basic information and services to students and prospective students regarding enrollment process, financial aid, career services, disability support, records and transcripts, or counseling, and perform clerical duties.

• Provide assistance to students and other individuals; work may involve responding to general inquiries via phone, email, or in person; distributing supplies and resources; providing referrals; directing calls to appropriate personnel/departments; giving campus tours; assisting students with completing documentation; reviewing and collecting documentation; and processing payments
• Maintain records, call sheets, forms, spreadsheets, and training and other documentation; enter and track student data related to test scores, activities, status, financial aid, scholarships, and other financial, general, and confidential information
• Perform basic clerical duties to include maintaining supplies, reserving rooms, processing correspondence, preparing and distributing materials packets, and maintaining the calendar and scheduling appointments for all counselors in the department, taking into account their workload, other college committees and responsibilities, individual priorities and preferences
• Assist department staff with basic administrative duties, to include setting up and reserving rooms, distributing promotional materials, sending out invitations and reminders, registering students, and monitoring attendance, during special events and to facilitate related departmental operations
• Highlight department events and programming using displays in campus showcase and bulletin boards by creating display and bulletin board items and other marketing materials in various formats
• Perform other duties as assigned

Minimum Qualifications:

• High School Diploma OR equivalent G.E.D.

Preferred Qualifications:

• Additional applicant qualifications and experience will be taken into consideration.

Knowledge, Skills and Abilities:

• Demonstrated ability to work and communicate effectively with all constituencies of a diverse community
• Ability to work well with others
• Strong oral and written communication skills

Physical Requirements

Positions in this class typically requires feeling, grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

EEO Statement

Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth ancestry, national origin, or disability. EOE/ M/ F/ Vets/ Disabled

Accommodations:

MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.