Student Services & Enrollment Support Assistant

Metropolitan-Community-College; Kansas City (MO); On-site; USD 33,000 - 45,000; Full time

Job summary

Metropolitan Community College is seeking pool-qualified staff to provide information and services to students and prospective students on enrollment processes, financial aid, career services, and counseling. The position involves clerical tasks, data entry, record-keeping, and support for department events and marketing efforts.

Applicants should be able to communicate effectively with a diverse community, work well with others, and handle various administrative duties with attention to detail.

Qualifications

• High School Diploma or GED required.
• Experience with office clerical tasks preferred.
• Strong oral and written communication skills are essential.

Responsibilities

• Provide basic information and services to students and prospective students regarding enrollment process, financial aid, career services, disability support, records and transcripts, or counseling.
• Maintain records, call sheets, forms, spreadsheets, and training and other documentation; enter and track student data related to test scores, activities, status, financial aid, scholarships, and other financial, general, and confidential information.
• Perform basic clerical duties to include maintaining supplies, reserving rooms, processing correspondence, preparing and distributing materials packets, and maintaining the calendar and scheduling appointments for all counselors in the department.
• Assist department staff with basic administrative duties, to include setting up and reserving rooms, distributing promotional materials, sending out invitations and reminders, registering students, and monitoring attendance, during special events and to facilitate related departmental operations.
• Highlight department events and programming using displays in campus showcase and bulletin boards by creating display and bulletin board items and other marketing materials in various formats.
• Perform other duties as assigned

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Metropolitan Community College is seeking pool-qualified staff to provide information and services to students and prospective students on enrollment processes, financial aid, career services, and counseling. The position involves clerical tasks, data entry, record-keeping, and support for department events and marketing efforts.

Applicants should be able to communicate effectively with a diverse community, work well with others, and handle various administrative duties with attention to detail.