Part-Time Staff: Academic Advisor

Metropolitan-Community-College; Kansas City (MO); On-site; USD 42,000 - 68,000; Full time

Job summary

Metropolitan Community College in Kansas City invites applications for an Academic Advisor. This pool posting is ongoing due to increasing demand and requires recommendation from an MCC faculty member to be considered for employment.

The advisor will provide information about academic programs, admissions, enrollment, course offerings, and financial aid options to help students meet educational goals. The role involves guiding students through enrollment, advising on course selection, reviewing

Qualifications

• Bachelor’s degree required.
• One year experience in education or counseling.
• Master’s degree preferred.

Responsibilities

• Provide information and advice on academic programs, admissions, and degree requirements.
• Assist students with enrollment processes and course selection.
• Review student progress and SAP forms.
• Coordinate advisement groups and communications with departments.
• Enter and maintain student data in databases.
• Provide customer service to students and visitors.

Skills

Interest in academics

Diversity comms

Team collaboration

Oral & written comms

Education

Bachelor’s degree

Job description

POOL POSITION

Application materials for this position is accepted on an on-going basis due to increasing demand. This position requires recommendation from an MCC faculty member to be considered for employment.

The Academic Advisor assists and advises students by providing information regarding academic programs and admissions, which include enrollment processes, course offerings (degree and certification), fees, course selection, test scores, financial aid eligibility and options, and other resources that will help students meet their educational and occupational needs.

• Provides information and advice to current and prospective students regarding academic programs, admission and degree and certification requirements, application processes, applicable policies and procedures, resources, institutional scholarships, student aid, and/or financial or tuition information.
• Provides assistance to students by exploring academic and financial resources and options, providing guidance regarding academic course selection, and reviewing academic progress (e.g. Satisfaction Academic Progress)
• Performs administrative tasks to include providing general information to students and other visitors via phone, email, or in person; addressing concerns and complaints from students or parents; scheduling caseload appointments; greeting visitors; and directing calls appropriate departments or personnel
• Reviews student files and other documentation to determine program/financial aid eligibility and ensures compliance with policies and procedures; work may involve ensuring that students meet academic and institutional requirements
• Coordinates activities and schedules of advisement groups and other operations to facilitate departmental tasks; work may also involve coordinating with internal and external personnel, department, and agencies, to communicate program information and facilitate departmental operations, including facilitating the achievement of students’ educational goals
• Completes SAP forms and ensures students remain in good standing; shares program information from 4-year schools
• Utilizes databases and other online systems to enter, retrieve, and/or research information and maintain student documentation
• Promotes a student’s sense of responsibility for their academic progress; train and assist students to navigate the student portal and online student services resources and processes
• Responsible for working with and tracking the progress of an assigned caseload of students
• Works closely with Student Services Specialists, Financial Aid, and other departments on campus to ensure a smooth overall enrollment process for students.
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s degree
• One (1) year experience related to education and/or counseling

Preferred Qualifications

• Mater's Degreee

Knowledge, Skills and Abilities

• Interest in working in an academic setting with college students
• Demonstrated ability to work and communicate effectively with all constituencies of a diverse community
• Ability to work well with others
• Strong oral and written communication skills

Physical Requirements

Positions in this class typically requires feeling, grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.