Part-Time Spa Receptionist - Madison Beach Hotel

Skybokx 109; Madison (CT); On-site; USD 22,000 - 31,000; Part time

Job summary

Sounds of the Sea Spa is seeking a friendly Spa Receptionist to provide exceptional guest service, check in guests for services, answer phones and manage reservations. Some weekends required, with 2/3 shifts per week. Sunday and Monday availability is a must, and salon or spa experience is a plus.

Candidates must have strong computer skills and the ability to upsell spa offerings while maintaining guest satisfaction. Equal opportunity employer with a commitment to diversity.

Qualifications

• Exceptional guest service skills and strong computer skills required.
• Ability to sell and cross sell to enhance the guest experience is required.
• Prior hospitality and customer service experience preferred.
• Flexibility in working schedule which includes weekends.

Responsibilities

• This position provides exceptional guest service to guests of Sounds of the Sea Spa while building guest loyalty.
• The Spa Receptionist greets and checks in Spa guests for their services, answer phones and books reservations.
• Actively sell and orient guests, promote and up-sell all aspects of The Madison Beach Hotel to all guests.
• Handle guest concerns with diplomacy and efficiency.

Skills

Guest service

Computer skills

Upselling

Hospitality experience

Flexible schedule

Job description

Pay

: $19 per hour, 2/3 shifts per week

Sounds of the Sea Spa is looking for a receptionist with strong customer service and computer skills. Some weekends required. Some salon or spa experience a plus. Sunday and Monday availability is a must.

Primary Function

• This position provides exceptional guest service to guests of Sounds of the Sea Spa while building guest loyalty.
• The Spa Receptionist greets and checks in Spa guests for their services, answer phones and books reservations.
• Actively sell and orient guests, promote and up-sell all aspects of The Madison Beach Hotel to all guests.
• Handle guest concerns with diplomacy and efficiency.

Knowledge, Skills and Abilities

• Exceptional guest service skills and strong computer skills required.
• Ability to sell and cross sell to enhance the guest experience is required.
• Prior hospitality and customer service experience preferred.
• Flexibility in working schedule which includes weekends.

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.