Part-Time Spa Receptionist: Guest Services & Reservations

Distinctive Hospitality Group; Madison (CT); On-site; USD 22,000 - 31,000; Full time

Job summary

Sounds of the Sea Spa, part of Distinctive Hospitality Group, is seeking a Spa Receptionist in Madison, CT. You will greet guests, check them in for services, answer calls, and book reservations while delivering exceptional guest service.

The role requires strong computer skills and the ability to upsell spa and hotel services. Weekend availability, including Sundays and Mondays, is necessary.

Qualifications

• Guest service experience and computer skills required.
• Ability to sell and cross-sell to enhance guest experience.
• Hospitality or customer service experience preferred.
• Weekend availability required (Sunday and Monday a must).

Responsibilities

• Greet and check in spa guests for services.
• Answer phones and book reservations.
• Sell and orient guests; promote and up-sell hotel services.
• Handle guest concerns with diplomacy and efficiency.

Skills

Exceptional guest service

Strong computer skills

Sales / cross-selling

Hospitality experience

Weekend availability

Job description

Sounds of the Sea Spa, part of Distinctive Hospitality Group, is seeking a Spa Receptionist in Madison, CT. You will greet guests, check them in for services, answer calls, and book reservations while delivering exceptional guest service.

The role requires strong computer skills and the ability to upsell spa and hotel services. Weekend availability, including Sundays and Mondays, is necessary.