Part-Time Shift Leader — Lead, Train & Sell

Minis; Eden Prairie (MN); Sur place; USD 23 000 - 26 000; Plein temps

Résumé du poste

MINISO USA in Eden Prairie, MN is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service.

This role supports KPI achievement, store standards, and tasks such as cashiering, opening/closing, merchandising, customer engagement, cash management, upkeep, and shipment processing, while promoting the store's membership program to build loyalty.

Qualifications

• Leadership, interpersonal, and conflict-resolution skills are required.
• Able to multitask in a fast-paced retail environment.
• Basic knowledge of retail operations and POS systems.
• Willingness to travel between store locations.

Responsabilités

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and escalated issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Connaissances

Leadership

Interpersonal skills

Conflict resolution

Formation

High school diploma or equivalent

Associate degree preferred

Description du poste

MINISO USA in Eden Prairie, MN is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service.

This role supports KPI achievement, store standards, and tasks such as cashiering, opening/closing, merchandising, customer engagement, cash management, upkeep, and shipment processing, while promoting the store's membership program to build loyalty.