Part-Time Shift Leader: Energize Sales & Service

Miniso; Honolulu (HI); Hybrid; USD 22,000 - 31,000; Full time

Job summary

MINISO USA is seeking a Shift Leader in Honolulu, HI to support daily store operations, train associates, and deliver outstanding customer service.

You will drive sales, manage cash handling, merchandising, and POS transactions while promoting the store's membership program and maintaining KPI performance in a fast-paced environment.

Join a dynamic team focused on Life is for Fun and delivering memorable in-store experiences to customers and communities in Hawaii.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience as a keyholder, supervisor, or shift leader.
• Basic knowledge of retail operations and POS systems.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Customer service

Training

Cash handling

POS systems

Multitasking

Education

High School Diploma

Associate degree preferred

Tools

POS systems

Job description

MINISO USA is seeking a Shift Leader in Honolulu, HI to support daily store operations, train associates, and deliver outstanding customer service.

You will drive sales, manage cash handling, merchandising, and POS transactions while promoting the store's membership program and maintaining KPI performance in a fast-paced environment.

Join a dynamic team focused on Life is for Fun and delivering memorable in-store experiences to customers and communities in Hawaii.