Part-Time Shift Leader: Lead & Elevate Sales

MINISO USA; Orange Park (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, staff development, and exceptional customer service. You will drive sales, supervise associates, manage cash handling and merchandising, and support promotions to meet KPIs.

The role emphasizes training, maintaining store standards, and fostering a positive, energetic environment that reflects the LIFE IS FOR FUN philosophy for both team and customers.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1+ years of experience as keyholder, supervisor, or shift leader in retail.
• Strong leadership and customer service skills; ability to train staff.
• Willingness to travel between store locations.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Multitasking

Conflict resolution

Customer engagement

POS knowledge

Education

High School Diploma or equivalent

Associate degree preferred

Tools

POS systems

Retail operations

Job description

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, staff development, and exceptional customer service. You will drive sales, supervise associates, manage cash handling and merchandising, and support promotions to meet KPIs.

The role emphasizes training, maintaining store standards, and fostering a positive, energetic environment that reflects the LIFE IS FOR FUN philosophy for both team and customers.