Part-Time Shift Leader: Drive Sales & Elevate Service

MINISO USA; Chandler (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

MINISO USA in Chandler, AZ seeks a Shift Leader to support the Store Manager with daily store operations, staff training, and delivering exceptional customer service. The role includes cashiering, opening/closing, merchandising, cash management, and promoting the store’s membership program to boost loyalty.

Ideal candidates have 1+ years of retail leadership, a high school diploma or equivalent, strong communication skills, and the ability to travel between store locations as needed.

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• High school diploma or equivalent.
• Strong leadership and customer engagement skills.
• Ability to travel between MINISO locations as needed.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates on product knowledge and customer engagement.
• Support daily operations including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure stock levels, and implement visual merchandising updates.
• Open and close the store, ensure cleanliness and safety compliance.
• Resolve customer concerns professionally and escalate when needed.
• Support loss prevention and adhere to company policies.
• Process sales quickly using POS systems.
• Participate in promotions and events to support business objectives.

Skills

Leadership

Customer service

Training

Cash handling

POS operation

Merchandising

Multitasking

Store operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

MINISO USA in Chandler, AZ seeks a Shift Leader to support the Store Manager with daily store operations, staff training, and delivering exceptional customer service. The role includes cashiering, opening/closing, merchandising, cash management, and promoting the store’s membership program to boost loyalty.

Ideal candidates have 1+ years of retail leadership, a high school diploma or equivalent, strong communication skills, and the ability to travel between store locations as needed.