Part-Time Shift Leader: Boost Sales & Service

MINISO USA; Lynnwood (WA); On-site; USD 26,000 - 29,000; Full time

Job summary

MINISO USA in Lynnwood, WA is seeking a diligent Shift Leader to support the Store Manager with daily operations, training associates, and delivering exceptional customer service. This role focuses on maintaining store standards and driving KPI results while promoting the store's membership program.

You will assist with replenishment, fronting, merchandising, cash handling, and opening/closing procedures in a fast-paced retail environment, ensuring a safe and engaging customer experience that

Qualifications

• High school diploma or equivalent required.
• 1+ years as keyholder, supervisor, or shift leader preferred.
• Experience in retail operations and customer service.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Train and develop sales associates on product knowledge and customer engagement.
• Support daily operations including replenishment, cash handling, and merchandising.
• Open and close store; maintain safety and cleanliness.
• Resolve customer concerns professionally and elevate issues when needed.
• Support loss prevention and policy adherence.

Skills

Leadership

Customer service

Training

Cash handling

POS systems

Merchandising

Store operations

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS software

Job description

MINISO USA in Lynnwood, WA is seeking a diligent Shift Leader to support the Store Manager with daily operations, training associates, and delivering exceptional customer service. This role focuses on maintaining store standards and driving KPI results while promoting the store's membership program.

You will assist with replenishment, fronting, merchandising, cash handling, and opening/closing procedures in a fast-paced retail environment, ensuring a safe and engaging customer experience that