Part-Time Shift Leader: Drive Sales & Customer Loyalty

Minis; Temple City (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, staff training, and exceptional customer service. You will help achieve KPIs, maintain store standards, handle cashiering, open/close, merchandising, and stock/shipment processing while actively promoting the store's membership program to foster loyalty.

The role emphasizes a positive, energetic environment, customer engagement, and consistent, reliable service to deliver memorable experiences for shoppers

Qualifications

• Strong leadership and customer service skills.
• Experience as a keyholder or shift leader.
• Basic knowledge of retail operations and POS systems.
• Willingness to travel between locations.

Responsibilities

• Lead by example to drive sales and KPI goals.
• Train and develop sales associates to ensure product knowledge and customer engagement.
• Support daily operations: replenishment, cash handling, merchandising.
• Open/close store and maintain safety procedures.
• Promote store membership program and customer engagement.
• Process transactions accurately using POS systems.
• Assist with promotions and store events.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Education

High school diploma

Associate degree preferred

Tools

POS systems

Job description

MINISO USA is seeking a Shift Leader to assist the Store Manager with daily operations, staff training, and exceptional customer service. You will help achieve KPIs, maintain store standards, handle cashiering, open/close, merchandising, and stock/shipment processing while actively promoting the store's membership program to foster loyalty.

The role emphasizes a positive, energetic environment, customer engagement, and consistent, reliable service to deliver memorable experiences for shoppers