Part-Time Service Operations Administrator (Afternoons)

GoodWerk; Florida; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Growth opportunities

Professional development

Job summary

GoodWerk Counseling is seeking a Part-Time Service Operations Associate/Administrator to support daily operations at our Altamonte Springs location, serving Florida, New York, and New Jersey. The role focuses on office administration, scheduling, and coordination with a diverse client base, including LGBTQIA+, BIPOC, and neurodiverse individuals.

You will manage calendars, communications, and records, using Slack, Gmail, and Theranest, while assisting with marketing, events, and client

Qualifications

• Associate’s degree or relevant coursework in business, psychology, healthcare administration, or related field
• Bachelor’s degree preferred in business, psychology, healthcare administration, or related field
• Proven experience in an administrative role with scheduling, project management, and office communications
• Ability to start right away and pass a background check
• Part-time role with at least 20 hours per week, afternoons/early evenings 12pm–6pm ET

Responsibilities

• Complete administrative tasks and communications within 24 hours
• Verify client insurance eligibility and benefits with providers
• Maintain client records in EHR (Theranest) with 100% accuracy
• Uphold confidentiality of client records per privacy regulations
• Process payments and update financial records in the practice system
• Coordinate client scheduling and ensure smooth communication
• Provide admin support to the Executive Director and manage calendars
• Oversee team communications via Slack and email
• Support inbound/outbound calls and inquiries
• Assist with marketing including social media and email broadcasts
• Arrange logistics for workshops, trainings, and events
• Other duties to support the practice

Skills

Communication

Independence

Diversity experience

Bilingual

Education

Associate degree

Bachelor’s degree preferred

Tools

Slack

Gmail

Theranest

Box

Google Suite

Monday.com

Facebook

Instagram

LinkedIn

Job description

GoodWerk Counseling is seeking a Part-Time Service Operations Associate/Administrator to support daily operations at our Altamonte Springs location, serving Florida, New York, and New Jersey. The role focuses on office administration, scheduling, and coordination with a diverse client base, including LGBTQIA+, BIPOC, and neurodiverse individuals.

You will manage calendars, communications, and records, using Slack, Gmail, and Theranest, while assisting with marketing, events, and client