Part-Time Office Administrator Monday - Friday (8:30 AM - 12:30 PM)

Higher Heights Home Care Inc; Wilson (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

Higher Heights Family Services Inc. is seeking a Part-Time Office Administrator to support daily administrative operations and assist facilitators with preparation for daily group services.

This role offers a potential path to full-time based on performance and agency growth. Responsibilities include answering phones, greeting clients, scheduling intakes and group sessions, maintaining client charts, and ensuring HIPAA-compliant filing systems.

Qualifications

• High School diploma or GED required.
• 1-2 years administrative experience.
• Behavioral health or healthcare experience preferred.
• HIPAA compliance knowledge.

Responsibilities

• Answer and route phone calls professionally
• Greet clients, visitors, and referral partners
• Schedule intakes, assessments, and group sessions
• Assist facilitators with daily group preparation
• Prepare and organize group documentation and attendance logs
• Maintain client charts (paper and electronic)
• Assist with intake packets and required forms
• Maintain HIPAA-compliant filing systems
• Support Clinicians and leadership with administrative tasks
• Maintain office supplies and front office organization
• ChatGPT
• Microsoft Teams
• Microsoft Word, Excel, and email

Skills

Organizational skills

Communication skills

HIPAA compliance

Education

High School diploma or GED

Tools

TheraNest

Job description

Future Opening: Part-Time Office Administrator Monday - Friday (8:30 AM - 12:30 PM)

Behavioral Health Services (SAIOP/SACOP/OPT)
About Us

Higher Heights Family Services Inc., is a behavioral health agency providing outpatient substance use and mental health services, including SAIOP, SACOT, and OPT programs. We are committed to operational excellence, regulatory compliance, and providing services at a higher level.

Position Summary

We are seeking a Part-Time Office Administrator to support daily administrative operations and assist facilitators with preparation for daily group services. This part-time position has the opportunity to transition into a full-time role based on performance and agency growth.

Key Responsibilities

• Answer and route phones calls professionally
• Greet clients, visitors, and referral partners
• Schedule intakes, assessments, and group sessions
• Assist facilitators with daily group preparation
• Prepare and organize group documentation and attendance logs
• Manage client charts (paper and electronic)
• Assist with intake packets and required forms
• Maintain HIPAA-compliant filing systems
• Support Clinicians and leadership with administrative tasks
• Maintain office supplies and front office organization
• ChatGPT
• Microsoft Teams
• Microsoft Word, Excel, and email

Required Qualifications

• High School diploma or GED
• 1-2 years administrative experience
• Behavioral health or healthcare experience preferred
• Strong organizational and communication skills
• HIPAA compliance knowledge

Preferred Qualifications

EHR experience (TheraNest preferred)

Medicaid or MCO familiarity

NC licensed behavioral health setting experience