Part-Time Retail Sales Manager: Customer Experience Leader

Michaels; Charlotte (NC); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Tuition assistance

Adoption assistance

Job summary

Michaels is hiring a part-time Retail- Sales Manager in Charlotte. You will help lead front-end operations, coach staff, and uphold store standards to deliver an engaging customer experience and strong sales performance.

You will support POS and self-checkout efficiency, drive loyalty program enrollment, and coordinate birthday party events, protect assets, and omni-channel service efforts in a fast-paced setting.

Qualifications

• 3+ years retail leadership experience.
• Ability to supervise front-end and service operations.
• Strong knowledge of SOPs, policies and brand standards.

Responsibilities

• Assist Store Manager in leading and managing SOPs and company programs.
• Ensure execution of policies and standards and hold teams accountable.
• Model and coach Customer Experience and ART of Selling behaviors to drive conversion.

Skills

Retail leadership

Customer service

Team coaching

Tools

POS systems

Job description

Michaels is hiring a part-time Retail- Sales Manager in Charlotte. You will help lead front-end operations, coach staff, and uphold store standards to deliver an engaging customer experience and strong sales performance.

You will support POS and self-checkout efficiency, drive loyalty program enrollment, and coordinate birthday party events, protect assets, and omni-channel service efforts in a fast-paced setting.