Part-Time Sales Ambassador — Luxury Clienteling & Styling

Ralph Lauren; Central Valley (NY); On-site; USD 20,664 - 28,929; Full time

Job summary

Ralph Lauren in New York is seeking a Sales Ambassador to deliver exceptional customer service and expert styling within our premium lifestyle brand. You will understand client needs, showcase detailed product knowledge, and build lasting connections at every store visit.

Leverage CRM tools like Polo connect for clienteling, drive daily sales, and collaborate with the team to meet monthly and quarterly plans while maintaining the RL experience and store visuals.

Qualifications

• Deliver exceptional customer service and understand customer needs.
• Showcase detailed product knowledge for personalized styling.
• Drive sales and support team to achieve plans.
• Coach Brand Ambassadors to deliver customer-centric behaviors.
• Develop genuine connections with customers and tailor recommendations.

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
• Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling.
• Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
• Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
• Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences.

Skills

Customer service

Product knowledge

Sales skills

Coaching

Relationship building

CRM usage

Communication

Team collaboration

Tools

POS system

Job description

Ralph Lauren in New York is seeking a Sales Ambassador to deliver exceptional customer service and expert styling within our premium lifestyle brand. You will understand client needs, showcase detailed product knowledge, and build lasting connections at every store visit.

Leverage CRM tools like Polo connect for clienteling, drive daily sales, and collaborate with the team to meet monthly and quarterly plans while maintaining the RL experience and store visuals.