Premium Lifestyle Sales Ambassador & Clienteling

Ralph Lauren; Charlotte (NC); In loco; USD 27.000 - 37.000; Tempo pieno

Descrizione del lavoro

Ralph Lauren Corporation seeks Sales Ambassadors to deliver exceptional customer service and expert styling in a high-volume luxury environment. You will understand client needs, share in-depth product knowledge, and build lasting relationships while meeting sales targets.

Role emphasizes personal business growth, clienteling with digital tools, and adapting approaches for remote or in-store customers to uphold brand standards.

Competenze

• Experience in a complex, high-volume or high-profile retail environment preferred.
• Ability to communicate effectively with customers and store personnel.
• Ability to work a flexible schedule including days, evenings and weekends.
• Experience selling with digital tools is a plus.

Mansioni

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobing and clienteling.
• Drive sales by supporting the team to meet monthly, quarterly, and annual plans.
• Provide guidance to Brand Ambassadors to deliver customer-centric behaviors and build relationships.
• Develop genuine connections with customers and recommend products aligned with their preferences.
• Meet or exceed individual KPIs and utilize tools to drive performance.
• Adapt product presentations for remote or in-person customers.

Conoscenze

Sales experience

Communication skills

Flexible schedule

Customer service

Digital tools

Strumenti

CRM systems

Descrizione del lavoro

Ralph Lauren Corporation seeks Sales Ambassadors to deliver exceptional customer service and expert styling in a high-volume luxury environment. You will understand client needs, share in-depth product knowledge, and build lasting relationships while meeting sales targets.

Role emphasizes personal business growth, clienteling with digital tools, and adapting approaches for remote or in-store customers to uphold brand standards.