Part-Time Luxury Sales Ambassador | Clienteling & Style

Ralph Lauren Corporation; Park City (UT); On-site; USD 21,000 - 34,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Sales Ambassador to deliver exceptional customer service, showcase detailed product knowledge, and offer personalized styling recommendations. You will drive personal business growth through wardrobing and clienteling while supporting the store’s monthly, quarterly, and annual sales objectives.

As a store leader, you’ll coach teammates, develop genuine connections with customers, and adapt approaches for remote or in-person shopping.

Qualifications

• Deliver exceptional customer service by understanding customer needs and providing product knowledge.
• Strategize personal business growth to boost individual productivity through wardrobing and clienteling.
• Drive sales by supporting monthly, quarterly, and annual sales plans while upholding brand standards.
• Coach teammates to deliver customer-centric behaviors and build relationships.
• Develop genuine connections with customers and tailor recommendations.
• Meet or exceed KPIs and use CRM tools to capture data.
• Adapt presentation for remote or in-store customers.
• CRM: use Polo connect to support clienteling.
• Participate in store initiatives and community outreach.
• Balance tasks and uphold Ralph Lauren experience.
• Provide feedback to Management on opportunities.
• Maintain store visuals per guidelines.
• Support positive work environment and uphold core values.
• Assist in talent sourcing and networking.

Responsibilities

• Deliver exceptional customer service and product knowledge to clients.
• Build personal clienteling through wardrobe styling and outreach.
• Support achievement of monthly/quarterly/annual sales targets.
• Coach colleagues to enhance customer-centric behaviors and relationships.
• Create genuine customer connections and tailor recommendations.
• Track KPIs and use CRM tools to optimize performance.
• Adjust demonstrations for remote vs. in-store customers.
• Utilize Polo connect CRM for clienteling and initiatives.
• Contribute to store and community initiatives.
• Maintain Ralph Lauren standards and store visuals.
• Provide feedback to management on opportunities.
• Collaborate with team to sustain a positive work environment.
• Support talent sourcing efforts.

Skills

Customer service

Styling guidance

Sales proficiency

Communication skills

Tools

CRM software

POS system

Job description

Ralph Lauren Corporation is seeking a Sales Ambassador to deliver exceptional customer service, showcase detailed product knowledge, and offer personalized styling recommendations. You will drive personal business growth through wardrobing and clienteling while supporting the store’s monthly, quarterly, and annual sales objectives.

As a store leader, you’ll coach teammates, develop genuine connections with customers, and adapt approaches for remote or in-person shopping.