Part-Time Retail Team Leader: Elevate Customer Experience

Boot Barn; Pleasant Hill (CA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Hourly wage

Discounts

Paid time off

Insurance

401(k) matching

Flexible scheduling

Growth opportunities

Job summary

Boot Barn in Pleasant Hill, CA is seeking a Part-time Key Holder to deliver an exceptional in-store experience, lead store partners, and drive sales with strong product knowledge and service skills.

You will foster a customer-centric selling culture, manage daily transactions at POS, assist with merchandising, and collaborate with the leadership team to meet goals. Availability for varied shifts, including weekends and holidays, is expected.

Qualifications

• 1–2 years of retail sales experience.
• Demonstrates leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Customer service

Communication

Time management

POS proficiency

Merchandising

Product knowledge

Tools

POS system

Job description

Boot Barn in Pleasant Hill, CA is seeking a Part-time Key Holder to deliver an exceptional in-store experience, lead store partners, and drive sales with strong product knowledge and service skills.

You will foster a customer-centric selling culture, manage daily transactions at POS, assist with merchandising, and collaborate with the leadership team to meet goals. Availability for varied shifts, including weekends and holidays, is expected.