Part-Time Retail Team Lead: Lead, Coach & Delight Guests

New Balance, Inc.; Los Angeles (CA); On-site; USD 26,932 - 40,363; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Employee discount

Job summary

New Balance is seeking a part-time Retail Team Lead for our Citadel II, CA store. You will open/close the store, drive results and deliver a world-class guest experience by leading through New Balance's Core Competencies.

You will supervise the sales floor, coach associates, ensure safety, and help with scheduling. Prior retail supervisory experience and strong customer service are preferred.

Qualifications

• 2 years retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
• Be results-driven in achieving our store key performance indicators through training and development of our associates.
• Deliver a great guest experience utilizing our GUEST service model.
• Opening/closing the store.
• Follow safety and reporting regulations, including proper lifting procedures.

Skills

Retail leadership

Customer service

Verbal communication

Flexible scheduling

Education

High school diploma or equivalent

Job description

New Balance is seeking a part-time Retail Team Lead for our Citadel II, CA store. You will open/close the store, drive results and deliver a world-class guest experience by leading through New Balance's Core Competencies.

You will supervise the sales floor, coach associates, ensure safety, and help with scheduling. Prior retail supervisory experience and strong customer service are preferred.