Part-Time Retail Sales & Service Associate

Michaels Stores; Temple (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) match

Employee discounts

Tuition assistance

Flexible scheduling

Job summary

Michaels Temple, TX is hiring a team member to help customers find products, provide friendly service, and support store operations. You will assist with checkout, product location, and answering questions while representing the Michaels brand.

The role involves unloading trucks, stocking shelves, maintaining planograms, participating in in-store promotions, and supporting omni-channel processes such as Buy Online Pickup in Store and Ship From Store.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Retail/customer service experience

Job description

Michaels Temple, TX is hiring a team member to help customers find products, provide friendly service, and support store operations. You will assist with checkout, product location, and answering questions while representing the Michaels brand.

The role involves unloading trucks, stocking shelves, maintaining planograms, participating in in-store promotions, and supporting omni-channel processes such as Buy Online Pickup in Store and Ship From Store.