Part-Time Retail Sales Leader: Elevate Customer Experience

Michaels Stores; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/dental/vision coverage

Employee discounts

Job summary

Michaels Stores is seeking a Sales Manager for its Pitt- Robinson Township location. The role leads a high-performing team, drives customer engagement, and ensures adherence to SOPs and brand standards across front-end operations.

You will coach staff, manage MOD coverage, and push for strong KPI results through customer-focused leadership and efficient day-to-day execution in a fast-paced environment.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and coach front-end and service operations to meet KPIs.
• Oversee POS, Self-Checkout, and customer transactions to ensure smooth experiences.
• Drive omnichannel execution including BOPIS and Same Day Delivery.

Skills

Retail leadership

Customer coaching

POS systems

Tools

SOP adherence

Job description

Michaels Stores is seeking a Sales Manager for its Pitt- Robinson Township location. The role leads a high-performing team, drives customer engagement, and ensures adherence to SOPs and brand standards across front-end operations.

You will coach staff, manage MOD coverage, and push for strong KPI results through customer-focused leadership and efficient day-to-day execution in a fast-paced environment.