Part-Time Sales Leader: Elevate Customer Experience

michaels; Rosenberg (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Medical/Dental/Vision

Employee discounts

Tuition assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels in Rosenberg, TX is seeking a Sales Manager to lead front-end operations, coaching staff, and drive selling culture to achieve KPIs. You will oversee POS, curb omni-channel tasks, and customer experience, while ensuring compliance with SOPs and brand standards.

The role requires 3+ years of retail leadership, strong communication, and the ability to work nights, weekends, and early mornings in a fast-paced environment. Benefits include comprehensive coverage.

Qualifications

• 3+ years retail leadership experience.
• Ability to lead front-end and service operations.
• Strong customer-focused coaching and communication skills.

Responsibilities

• Lead and champion selling culture and store performance.
• Oversee front-end operations and POS/self-checkout usage.
• Coach team to meet sales and service KPIs.
• Provide MOD coverage and maintain brand standards.
• Drive loyalty programs, protection plans, and omni-channel service.
• Train and develop staff across departments.

Skills

Retail leadership

Customer experience

Coaching

Tools

POS systems

Self-checkout systems

Job description

Michaels in Rosenberg, TX is seeking a Sales Manager to lead front-end operations, coaching staff, and drive selling culture to achieve KPIs. You will oversee POS, curb omni-channel tasks, and customer experience, while ensuring compliance with SOPs and brand standards.

The role requires 3+ years of retail leadership, strong communication, and the ability to work nights, weekends, and early mornings in a fast-paced environment. Benefits include comprehensive coverage.