Omnichannel Retail Experience Leader

Michaels Stores; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

Michaels Stores is seeking a dedicated individual for the Store position in Pittsburgh, PA. You will manage and deliver effective front‑end operations while ensuring compliance with company policies and standards. The role requires leading an omnichannel process and delivering exceptional customer service.

Ideal candidates should have prior retail management experience. Responsibilities include training staff, managing store conditions, and executing in-store events, alongside regular operational duties.

Qualifications

• Retail management experience preferred

Responsibilities

• Deliver a customer centric shopping experience by managing front‑end operations.
• Assist Store Manager in leading adherence to Standard Operating Procedures.
• Ensure all front end policies and procedures are followed.
• Plan and lead the execution of class and in‑store events.
• Lead the omnichannel processes.

Job description

Michaels Stores is seeking a dedicated individual for the Store position in Pittsburgh, PA. You will manage and deliver effective front‑end operations while ensuring compliance with company policies and standards. The role requires leading an omnichannel process and delivering exceptional customer service.

Ideal candidates should have prior retail management experience. Responsibilities include training staff, managing store conditions, and executing in-store events, alongside regular operational duties.