Part-Time Retail Lead: Elevate Customer Experience

Amazon Inc.; Dallas (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Benefits

Job summary

Amazon.com Services LLC is hiring a Retail Lead Associate (Reduced-Time) for Customer Experience Operations in Dallas, TX. The role involves assisting with customer service operations and floor leader duties in a fast-paced environment, with flexible hours including nights, weekends, and holidays.

The position emphasizes customer obsession, attention to detail, quick prioritization, and a willingness to learn.

Qualifications

• High school diploma or equivalent required.
• 18 years of age or older.
• 1+ years retail or customer-facing experience, or 1+ years floor leader/leadership, or 1+ years Amazon (Blue Badge/FTE) experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior for the team.
• Use inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and escalate issues to help others resolve customer issues.

Skills

Customer service

Attention to detail

Prioritization

Willingness to learn

Education

High school diploma or equivalent

Job description

Amazon.com Services LLC is hiring a Retail Lead Associate (Reduced-Time) for Customer Experience Operations in Dallas, TX. The role involves assisting with customer service operations and floor leader duties in a fast-paced environment, with flexible hours including nights, weekends, and holidays.

The position emphasizes customer obsession, attention to detail, quick prioritization, and a willingness to learn.