Part-Time Retail Keyholder — Design-Driven Customer Leader

Framebridge; Montclair (NJ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flexible Time Off

Employee discounts

EAP

Learning & development

Job summary

Framebridge in Montclair is seeking a part-time Keyholder to lead store floor operations and deliver a distinguished customer experience. You will own onboarding, coaching, and daily store activities, ensuring customer delight and brand consistency.

The role requires a proactive, relationship-driven approach, with the ability to adapt to weekend/evening shifts and help drive sales goals. Join a growing team focused on craft, design, and premium framing.

Qualifications

• Experience as a key holder in retail or customer service.
• Ability to work evenings and weekends.
• Strong time-management and problem-solving skills.

Responsibilities

• Set the standard of exceptional customer service and represent Framebridge in stores.
• Support onboarding and training for retail team members.
• Execute and improve store operations to meet customer experience and financial goals.
• Demonstrate product knowledge and provide design advice to customers.
• Train staff to deliver consistent Framebridge service and handle inquiries.

Skills

Customer service

Interpersonal skills

Communication

Relationship building

Education

Degree in art/design/marketing (preferred)

Job description

Framebridge in Montclair is seeking a part-time Keyholder to lead store floor operations and deliver a distinguished customer experience. You will own onboarding, coaching, and daily store activities, ensuring customer delight and brand consistency.

The role requires a proactive, relationship-driven approach, with the ability to adapt to weekend/evening shifts and help drive sales goals. Join a growing team focused on craft, design, and premium framing.