Part-Time Retail Keyholder – Myers Park | Flexible Hours

Framebridge; Charlotte (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

And more

Job summary

Framebridge is seeking a Retail Part Time Keyholder for Myers Park to uphold exceptional customer service and brand representation in-store. You will support onboarding, train teammates, and drive store operations to meet customer experience and sales goals.

You will apply product knowledge, offer design advice, and help maintain Framebridge’s 100% happiness guarantee while working a flexible schedule including evenings and weekends.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence and relationship-building skills.
• Adaptable with flexible hours, including evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Customer service

Interpersonal

Communication

Time management

Education

Degree in art, design, marketing

Job description

Framebridge is seeking a Retail Part Time Keyholder for Myers Park to uphold exceptional customer service and brand representation in-store. You will support onboarding, train teammates, and drive store operations to meet customer experience and sales goals.

You will apply product knowledge, offer design advice, and help maintain Framebridge’s 100% happiness guarantee while working a flexible schedule including evenings and weekends.