Part-Time Retail Keyholder: Elevate Customer Experience

Kaplan International; Georgetown (KY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Parental leave and return program

Flexible Time Off Paid Holidays

Framebridge employee Free Frame codes

Short-term disability and Life/AD&D

Employee Assistance Program (EAP)

Commuter benefits

Pet insurance

Job summary

Framebridge in Georgetown seeks a part-time Retail Keyholder to lead store operations with a customer-first mindset. You’ll hold key responsibilities on the floor, support onboarding, train team members, and help achieve financial goals while delivering an exceptional Framebridge experience.

You are energized by design, possess strong communication and time-management skills, and are flexible for evenings and weekends.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail team members
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Key holder experience

Customer service

Interpersonal skills

Communication skills

Time management

Adaptability

Education

Degree in art, design, marketing or relevant fields

Job description

Framebridge in Georgetown seeks a part-time Retail Keyholder to lead store operations with a customer-first mindset. You’ll hold key responsibilities on the floor, support onboarding, train team members, and help achieve financial goals while delivering an exceptional Framebridge experience.

You are energized by design, possess strong communication and time-management skills, and are flexible for evenings and weekends.