Part-Time Retail Customer Service Pro – Home Improvement

Lowe's; Lowell (MA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Lowell, MA to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure requests are met with friendly, professional service.

Responsibilities include locating merchandise, stocking, processing orders, and cross-training in other store areas to maintain top-tier service. Part-time shifts vary by department and need.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand, sit, and perform routines for extended periods.

Responsibilities

• Welcome customers, answer questions and provide friendly service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to improve service delivery.
• Prepare department merchandise per customer needs (paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer experience

Retail technology

Basic math

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate in Lowell, MA to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure requests are met with friendly, professional service.

Responsibilities include locating merchandise, stocking, processing orders, and cross-training in other store areas to maintain top-tier service. Part-time shifts vary by department and need.