Part-Time Home Improvement Customer Service Pro

Lowe's; Worcester (MA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Worcester, MA to greet shoppers, help them find products, and ensure a smooth checkout experience. The role emphasizes friendly service, product knowledge, and efficient assistance across various departments in-store.

You’ll work part-time, with opportunities to learn and grow, and enjoy benefits such as health coverage, tuition assistance, and a 401(k) with company match as you gain experience in a bustling home improvement environment.

Qualifications

• Six months of computer use experience to input, access, modify, or output information.
• Six months of experience with common retail technology such as smartphones and tablets.
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and perform duties as required.
• Minimum 25 lb lift capability, with or without accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas to support customer service.
• Prepare department merchandise (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Perform additional duties as assigned.

Skills

Computer skills

Retail technology

Basic math

Stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Worcester, MA to greet shoppers, help them find products, and ensure a smooth checkout experience. The role emphasizes friendly service, product knowledge, and efficient assistance across various departments in-store.

You’ll work part-time, with opportunities to learn and grow, and enjoy benefits such as health coverage, tuition assistance, and a 401(k) with company match as you gain experience in a bustling home improvement environment.