Customer Service Pro - Home Improvement (Part-Time)

Lowe's; Forsyth (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Associate Discount 10%

Job summary

Lowe's is seeking a Customer Service Associate who will welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

Your daily tasks include assisting with locating merchandise, loading items when needed, stocking shelves, and guiding customers through shopping or checkout across departments like

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Communication

Lifting 25 lbs

Tools

Smartphones & Tablets

Job description

Lowe's is seeking a Customer Service Associate who will welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

Your daily tasks include assisting with locating merchandise, loading items when needed, stocking shelves, and guiding customers through shopping or checkout across departments like