Part-Time Remote Bilingual Customer Support Agent

ProVision Virtual Solutions; Little Rock (AR); Remote; USD 17,000 - 25,000; Part time

Job summary

ProVision Virtual Solutions is seeking a dedicated bilingual Call Center Agent for a remote Arkansas position. The role involves handling customer service tasks across various client needs, including technical support and roadside assistance, with the option to work from home and set your schedule.

The position requires fluent English and Spanish or English and Portuguese, a home office, and Arkansas residency, with an initial 60–90 day training and probation period.

Qualifications

• Must be fluent in English and Spanish or English and Portuguese.
• Home office setup required.
• Residential in Arkansas.

Responsibilities

• Assist customers with billing inquiries and disputes.
• Provide basic troubleshooting for hardware and software.
• Dispatch technical crews when needed.
• Answer inbound calls for roadside services and coordinate dispatch.
• Maintain professional, courteous communication with customers and supervisors.

Skills

Bilingual

Customer service

Job description

ProVision Virtual Solutions is seeking a dedicated bilingual Call Center Agent for a remote Arkansas position. The role involves handling customer service tasks across various client needs, including technical support and roadside assistance, with the option to work from home and set your schedule.

The position requires fluent English and Spanish or English and Portuguese, a home office, and Arkansas residency, with an initial 60–90 day training and probation period.