Remote Bilingual Customer Support Specialist

Not specified; United States; Remote; USD 4,600 - 6,500; Full time

Benefits offered by this job

Performance bonus

University and Coursera access

Job summary

We are seeking a bilingual English/Spanish customer service agent to work from home in Puebla. You will provide high-quality support, resolve issues with empathy, and contribute to a positive customer experience.

Requirements include a high school diploma, strong communication and problem-solving skills, basic MS Office, internet tools, and 25 WPM typing at 90% accuracy. Prior call center experience is preferred.

Qualifications

• High school diploma and strong communication and problem-solving skills.
• Basic MS Office knowledge, internet tools, and 25 WPM typing at 90% accuracy.
• Customer service or call center experience preferred.

Responsibilities

• Provide bilingual English/Spanish support from home in Puebla and resolve issues with empathy.
• Deliver positive customer experiences and resolve issues with empathy.

Skills

Bilingual English/Spanish

Education

High school diploma

Tools

MS Office

Internet tools

Job description

We are seeking a bilingual English/Spanish customer service agent to work from home in Puebla. You will provide high-quality support, resolve issues with empathy, and contribute to a positive customer experience.

Requirements include a high school diploma, strong communication and problem-solving skills, basic MS Office, internet tools, and 25 WPM typing at 90% accuracy. Prior call center experience is preferred.