Part-Time Relationship Banker: Sales & Service Pro

M&T Bank Corporation; Olney (MD); On-site; USD 33,000 - 54,000; Full time

Job summary

M&T Bank Corporation is seeking a customer-focused professional for our Olney, MD branch to drive relationship-based sales and deliver exceptional service. You will identify customer needs, present banking solutions, and partner with internal teams to fulfill complex requests.

The role emphasizes proactive outreach, appointment setting, and ongoing customer engagement, including compliance with KYC/CIP and risk controls. A Saturday shift may be required as part of the schedule.

Qualifications

• Experience in retail sales and customer service.
• Strong verbal and interpersonal skills.
• Ability to build and maintain customer relationships.

Responsibilities

• Manage branch sales and service interactions to identify opportunities.
• Conduct outreach and pre-call planning to educate clients on products.
• Support Know Your Customer (KYC) and CIP compliance.
• Onboard new customers and schedule follow-ups.
• Maintain branch standards and contribute to risk controls.

Skills

Relationship-based sales

Customer service

Communication

Education

High school diploma/GED

Job description

M&T Bank Corporation is seeking a customer-focused professional for our Olney, MD branch to drive relationship-based sales and deliver exceptional service. You will identify customer needs, present banking solutions, and partner with internal teams to fulfill complex requests.

The role emphasizes proactive outreach, appointment setting, and ongoing customer engagement, including compliance with KYC/CIP and risk controls. A Saturday shift may be required as part of the schedule.