Part-Time Registrar Office Assistant – In-Person Front Desk

James Madison University; Harrisonburg (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Tuition waiver

UREC access

Voluntary benefits

12 holidays

Talent development trainings

Job summary

James Madison University is seeking a part-time Office Assistant in the Office of the Registrar to support the Client Services Team. The role focuses on front desk coverage, transcript ordering assistance, and data entry in a student information system.

This position runs year-round, averages 29 hours per week, and is in-person with no remote work. Qualified candidates have customer service experience, proficiency in Word/Excel, and strong attention to detail.

Qualifications

• Must have prior customer service experience, including phone, email, and in-person.
• Proficient in Microsoft Word and Microsoft Excel.
• Must have exceptional attention to detail and accuracy in work.
• Excellent organizational skills, ability to prioritize work, and multitask.
• Experience with working independently and within a team.
• Knowledge of PeopleSoft Student Administration System is a plus.
• Knowledge of FERPA is a plus.

Responsibilities

• Answer phones, emails, and provide front desk coverage.
• Process transcript orders and assist students with ordering transcripts.
• Enter data into the PeopleSoft Student Administration System, ensuring data accuracy and confidentiality.
• Scan documents into OnBase (document retention system).
• Collaborate with students, faculty, staff, and families.
• Back-up duties for team members as needed.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Microsoft Word

Microsoft Excel

Attention to detail

Organizational skills

Multitasking

Teamwork

Independent work

Tools

PeopleSoft

Job description

James Madison University is seeking a part-time Office Assistant in the Office of the Registrar to support the Client Services Team. The role focuses on front desk coverage, transcript ordering assistance, and data entry in a student information system.

This position runs year-round, averages 29 hours per week, and is in-person with no remote work. Qualified candidates have customer service experience, proficiency in Word/Excel, and strong attention to detail.