Medical Administrative Assistant - Student Health (9 mo)

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Generous leave

Health insurance

Retirement options

Employee well-being

Tuition waiver program

Job summary

James Madison University (JMU) Health Center seeks a Medical Administrative Assistant for a 9-month term. The role handles front-desk duties, patient check-in/out, phone inquiries, and basic health-record tasks in a busy student health setting.

Ideal candidates have strong customer service, confidentiality, and basic financial transaction experience. The position includes benefits and a supportive team environment at JMU in Harrisonburg, VA.

Qualifications

• Customer service oriented
• Ability to interact with people of all backgrounds
• Maintain confidentiality at all times
• Experience handling financial transactions accurately
• Ability to work under pressure and adapt to change
• General computer knowledge incl. MS Office
• Strong verbal and written communication
• Ability to work collaboratively in a team
• Multi-tasking proficiency

Responsibilities

• Greet and check in/out students for appointments at the Health Center
• Ensure correct location for appointments and assist with check-in
• Support daily financial reporting when the Medical Office Coordinator is out
• Enter information into student health records (immunizations, insurance, etc)
• Provide assistance to answer student calls and schedule appointments
• Answer questions, forward calls, and assist with referrals as needed
• Process financial transactions to close out appointments
• Comply with policies for card payments and transactions
• Assist with referral appointment requests

Skills

Customer service

Confidentiality

Money handling

Verbal communication

Teamwork

Tools

Microsoft Office

Job description

James Madison University (JMU) Health Center seeks a Medical Administrative Assistant for a 9-month term. The role handles front-desk duties, patient check-in/out, phone inquiries, and basic health-record tasks in a busy student health setting.

Ideal candidates have strong customer service, confidentiality, and basic financial transaction experience. The position includes benefits and a supportive team environment at JMU in Harrisonburg, VA.