Student Life Front Desk Specialist

JMU Careers; Harrisonburg (VA); On-site; USD 16,000 - 22,000; Part time

Job summary

James Madison University in Harrisonburg, VA, is seeking a part-time Program Assistant - IE to staff the Union front desks and support the Student Life and Involvement office. The role involves greeting guests, coordinating activities, and assisting with student organizations and events.

The position requires about 10 hours weekly, 8am–5pm with some after-hours availability, and adherence to university employment policies.

Qualifications

• Commitment to providing a welcoming environment in SLI spaces.
• Ability to manage time as a student employee working about 10 hours/week.
• Communicate effectively with students, faculty, and staff.
• Collaborate with co-workers and supervisors respectfully and professionally.
• Understands and appreciates the initiatives of the Student Life department.
• Must be available during business hours, 8 am - 5 pm, Monday - Friday.
• Some after-hours availability is needed.
• Must meet James Madison University's conditions of employment.

Responsibilities

• Provide front desk coverage for The Union 208 (The Club House).
• Provide front desk coverage for The Union 320 (Student Leadership and Involvement Office).
• Assist students in creating craft and promotional projects and locating supplies.
• Demonstrate a high level of customer service.
• Enforce Club House rules.
• Assist with Student Org Night in the Fall and Spring.
• Work days, nights, and/or weekends for approximately 10 hours per week.
• Attend bi-weekly staff meetings.
• Assist Student Life staff, as requested.
• Handle all aspects of the front desk – for example: Greeting guests, answering a multi-line phone system, picking up mail and packages from the post office, etc.
• Provide guidance to students, faculty, and staff in the following areas: BeInvolved, Student Life website, Student Organization registration processes, and more.
• Assist office staff with various administrative tasks and initiatives such as Adam's Law/Stop the Haze and Annual Student Organization Registration.
• Participate on a Program Assistant committee – following through on assignments, special projects, and collaborating with other PAs.

Skills

Welcoming environment

Time management

Communication

Collaboration

Understanding initiatives

Business hours availability

Evening/weekend availability

Job description

James Madison University in Harrisonburg, VA, is seeking a part-time Program Assistant - IE to staff the Union front desks and support the Student Life and Involvement office. The role involves greeting guests, coordinating activities, and assisting with student organizations and events.

The position requires about 10 hours weekly, 8am–5pm with some after-hours availability, and adherence to university employment policies.